Question Will my item be shipped in a box?
AnswerYes! We will ship your item in a box for added protection. We will also heat- seal your item(s) to prevent any scratches.
Question When will I receive my item?

  • Standard Order Fulfilment and Shipping: 2-3 Weeks
  • Express Order Fulfilment and Shipping: 7 – 9 Business Days
  • Self pickup at our facility: 5-7 Business Days

We use J&T and Poslaju Courier. We pack your order by hand to make sure that everything is correct. If you need something faster, let us know!

Question How much is shipping?
AnswerShipping charges are based on the weight of the item and the shipping address. The shipping charges will be calculated after you enter the shipping address and before you enter your credit card information. We often run specials for reduced shipping charges please watch your email for promotions or the banner at the top of our website.
Question Can I return an item?
AnswerYes! We will allow the return of a damaged item that was caused by our behalf. Return your item and we will replace it with a another one.
Question How much does it cost to personalize?

All of the items on our website are available for engraving. We do charge +RM15 per item. It could be name or quotes. We make every effort to engrave your custom text on the piece you have chosen. During the proofing process we provide options to accommodate your personalization requests. If your text is too lengthy for the piece we will work with you to come up with an alternative.

Question Can you engrave custom logos and art work?
AnswerYes we are happy to engrave company logos and custom artwork.

  • Your Logo = +RM30 per item

You can email to us your logo artwork once payment has been made. We do accept AI files only.

  • Custom logo or artwork by Cantum Designer = RM250

There is a fee of RM250 for custom logos and artwork by our designer. Changes can be made a maximum of only 3 times . Once we have made your custom logo or artwork, you will not be charge engrave fee again.